1. Contact details

TwoPurpose BV
Princess Irenelaan 116
3554 HH Utrecht
info@twopurpose.com
+31 (0) 85 303 9685

2. Handling of personal data

Privacy-sensitive data, or personal data, are processed through our website. TwoPurpose considers careful handling of personal data of great importance. We carefully process and secure personal data.

In our processing, we adhere to the requirements of privacy legislation. This includes:

• we clearly state the purposes for which we process personal data. We do so through this privacy statement;

• we limit our collection of personal data to only the personal data necessary for legitimate purposes;

• we first seek your explicit consent to process your personal data in cases where your consent is required;

• we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;

• we respect your right to provide access to, correct or delete your personal data at your request.

In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend that you read it carefully.

3. Personal data we process

TwoPurpose processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• Naw-data

• Phone number

• Email address

• IP address

• Specific data you provide to us yourself

This data is processed only on the basis of the purposes and bases mentioned in section 4.

4. For what purpose and on what basis do we process personal data?

TwoPurpose processes your personal data for the following purposes:

• Sending our newsletter

• Calling or emailing you if necessary to perform our services

• Informing you about (changes to) our services and products

• TwoPurpose analyses your behaviour on the website in order to improve the solution or site, analyse trends and administer the solution or site.

Contact form and questionnaire

We offer through our website the possibility to fill in a contact form, and to ask questions through a questionnaire. In doing so, you are asked to fill in various details so that we can handle and/or answer your question. You choose which data you provide in the process. The data you send us will be kept as long as is necessary for a complete response and processing.

Newsletter

We offer a newsletter through which we share information with interested parties on e-commerce-related matters, including relevant laws and regulations, market developments, market surveys, related products and/or services of TwoPurpose and third parties. You can sign up for this via the website. Your e-mail address is automatically added to the list of subscribers. Furthermore, each newsletter contains a link allowing you to unsubscribe.

Other contact

In addition to the information on our website, we may also inform you about our products and services through:

• post;

• e-mail;

• social media;

• telephone.

5. How long do we keep personal data?

TwoPurpose will not retain your personal data for longer than is strictly necessary for the purposes for which your data was collected.

• Customers, duration of contract, thereafter maximum 24mn

• Website visitors, maximum 3 months

• Newsletter, until time of unsubscription

• Contact form details, until settlement of question or issue

The data is then deleted when it is no longer needed for the purposes for which your data was collected, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

6. Sharing personal data with third parties

TwoPurpose shares your personal data with carefully selected third parties if this is necessary to execute the agreement and/or to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. TwoPurpose remains responsible for this processing.

7. Cookies and similar techniques we use

Google Analytics and Salesforce Pardot

We use Google Analytics and Salesforce Pardot to track how visitors use our website. We have signed a processing agreement with Google and Salesforce that includes agreements on how our data is handled. Furthermore, we have not allowed Google to use the Analytics information obtained for other Google services and we have the IP addresses anonymised.

8. View, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you may have to the processing of your personal data at TwoPurpose. You can also submit a request to request a data transfer for data we use with your consent, or substantiated indication that you want us to restrict the processing of personal data.

You can send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to info@twopurpose.com.

To ensure that the request for inspection was made by you, please identify yourself adequatelyren. We will respond to your request as soon as possible, but at the latest within four weeks.

9. How do we secure personal data?

TwoPurpose takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@twopurpose.com.

10. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. Furthermore, you have the right to complain to the Personal Data Authority (ex art. 13(2)(d) AVG).